The Empty-Bottle Guarantee Discrepancy: A Direct Warning

This is the single most important thing to know before ordering: a reported inconsistency exists between marketing language and the official returns policy on whether empty bottles qualify for a refund.

What the discrepancy actually is

Third-party reporting has flagged that the landing page can suggest empty bottles qualify for a refund, while the official returns page may require unused product returned in original condition — two different standards, not fully reconciled.

What to actually do about it

Confirm the exact current guarantee terms directly on the official order page before you buy, especially for larger, multi-bottle orders — don't assume the more generous reading applies.